Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2021-2025 VISCO Red & Black Body Two Tone Stripe Kit

F-150 2021-2025 VISCO Red & Black Body Two Tone Stripe Kit

SKU: VML3Z6320000L

$599.00

Shipping: Ships by May 11

Pickup: Free at Dealer

Add to Cart

Super Duty 2011-2025 5th Wheel Rail Mount Adaptor Kit

Super Duty 2011-2025 5th Wheel Rail Mount Adaptor Kit

SKU: BC3Z19H282A

$500.00

Shipping: Ships by May 11

Pickup: Free at Dealer

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Black Painted Rectangular 5 inch Step Bars

Black Painted Rectangular 5 inch Step Bars

SKU: R1WZ16450D

$750.00

Shipping: Ships by May 11

Pickup: Free at Dealer

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Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

SKU: VM2DZ19A412E

$1,069.00

Shipping: Ships by May 11

Pickup: Free at Dealer

Add to Cart

Super Duty 2017-2022 Lund Rear Retractable Bumper Bed Step Kit

Super Duty 2017-2022 Lund Rear Retractable Bumper Bed Step Kit

SKU: VKC3Z17A958A

$399.00

Shipping: Ships by May 11

Pickup: Free at Dealer

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F-150 2021-2025 Venture Tec Rack for 5.5' Bed

F-150 2021-2025 Venture Tec Rack for 5.5' Bed

SKU: VML3Z9955100A

$2,129.00

Pickup Required

Pickup: Free at Dealer

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Edge 2020-2024 Gatorback Blue Ford Logo Splash Guards Front Pair

SKU: VLT4Z16A550A

$259.00

Shipping: Ships by May 11

Pickup: Free at Dealer

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Edge SEL AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

Edge SEL AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

SKU: NT4Z9942528DA

$280.00

Shipping: Ships by May 11

Pickup: Free at Dealer

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Bronco 2021-2025 Gatorback Bronco Text Logo Splash Guards Rear Pair

SKU: VM2DZ16A550B

$499.00

Shipping: Ships by May 11

Pickup: Free at Dealer

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