Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2015-2020 Heavy Duty Splash Guards Rear Pair

F-150 2015-2020 Heavy Duty Splash Guards Rear Pair

SKU: FL3Z16A550D

$110.00

Shipping: Ships by May 18

Pickup: Free at Dealer

Add to Cart

Explorer 2011-2015 Smoke Hood Deflector

Explorer 2011-2015 Smoke Hood Deflector

SKU: BB5Z16C900A

$115.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Fusion 2013-2020 Side Window Air Deflectors

Fusion 2013-2020 Side Window Air Deflectors

SKU: VKS7Z18246A

$89.00

Shipping: Ships by May 18

Pickup: Free at Dealer

Add to Cart

Ranger 2019-2023 Polished Stainless Steel Lettering Tailgate Badge

Ranger 2019-2023 Polished Stainless Steel Lettering Tailgate Badge

SKU: VKB3Z9942528A

$49.00

Shipping: Ships by May 18

Pickup: Free at Dealer

Add to Cart

Focus 2012-2018 5Dr Molded Splash Guards Rear Pair

Focus 2012-2018 5Dr Molded Splash Guards Rear Pair

SKU: BM5Z16A550A

$60.00

Shipping: Ships by May 18

Pickup: Free at Dealer

Add to Cart

Thule Bike Frame Adapter

Thule Bike Frame Adapter

SKU: VDT4Z7855100E

$79.00

Shipping: Ships by May 18

Pickup: Free at Dealer

Add to Cart

Mustang 2018-2023 White Single Hood Stripe Kit

Mustang 2018-2023 White Single Hood Stripe Kit

SKU: VJR3Z6320000DB

$89.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

Transit 2015-2025 DWR Molded Splash Guards Rear Pair

Transit 2015-2025 DWR Molded Splash Guards Rear Pair

SKU: EK3Z16A550CA

$110.00

Shipping: Ships by May 18

Pickup: Free at Dealer

Add to Cart

Tow Recovery Hook

Tow Recovery Hook

SKU: 6M2Z17A954A

$40.00

Shipping: Ships by May 18

Pickup: Free at Dealer

Add to Cart

...

226 - 234 of 435 results