Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Air Design® Matte Black Door Molding Trim Kit for Crew Cab

                  Air Design® Matte Black Door Molding Trim Kit for Crew Cab

                  SKU: VML3Z1820049A

                  $369.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 UnderCover Passenger's Side Pivot Storage Box

                  Ranger 2024-2025 UnderCover Passenger's Side Pivot Storage Box

                  SKU: VRB3Z17N004B

                  $239.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2019-2024 Trailer Hitch for 2" Receiver

                  Edge 2019-2024 Trailer Hitch for 2" Receiver

                  SKU: KT4Z19D520AA

                  $390.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150, 2024-2025, Active Orange Tow Hook - Forged Steel - With Modular Bumper

                  F-150, 2024-2025, Active Orange Tow Hook - Forged Steel - With Modular Bumper

                  SKU: RL3Z17N808B

                  $205.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger SuperCab 2019-2023 Satin Black Bolt On Look Fender Flares

                  Ranger SuperCab 2019-2023 Satin Black Bolt On Look Fender Flares

                  SKU: VKB3Z16268D

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246G

                  $59.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Pink Grille Lettering

                  Bronco Sport 2021-2025 Pink Grille Lettering

                  SKU: VP1PZ9942528D

                  $49.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  2023-2025 Super Duty, Trailer Hitch Reducer Adaptor

                  2023-2025 Super Duty, Trailer Hitch Reducer Adaptor

                  SKU: HC3Z19H282A

                  $35.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  F-150 2024 Tailgate Lettering - Electric Spice for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Electric Spice for Pro Access Tailgate

                  SKU: VSL3Z9942528AB

                  $79.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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