Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit 2017-2025 Long Series Tempest Gray Running Board for Load Door Side Only

                  Transit 2017-2025 Long Series Tempest Gray Running Board for Load Door Side Only

                  SKU: JK3Z16450BC

                  $395.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  SKU: VLR3Z19A412P

                  $429.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VHL3Z16A550K

                  $309.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Bronco Script Bimini Top Black with Pink

                  Bronco 4Dr 2021-2025 Bronco Script Bimini Top Black with Pink

                  SKU: VM2DZ54500W00J

                  $419.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025, Air Design® Gloss Black Rear Deck Spoiler for GT, Select and Premium Models

                  Mustang Mach-E 2021-2025, Air Design® Gloss Black Rear Deck Spoiler for GT, Select and Premium Models

                  SKU: VPK9Z6344210A

                  $479.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Front Pair

                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Front Pair

                  SKU: VML3Z16A550EB

                  $319.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
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                  Trailer Hitch Ball Mount 1 1/4" Class II

                  Trailer Hitch Ball Mount 1 1/4" Class II

                  SKU: BL8Z19A282A

                  $30.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Trailer Hitch 2" Receiver

                  Ranger 2019-2023 Trailer Hitch 2" Receiver

                  SKU: KB3Z19D520A

                  $450.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Explorer 2020-2025 Clamp On Cross Bars 2pc Set

                  Explorer 2020-2025 Clamp On Cross Bars 2pc Set

                  SKU: LB5Z7855100AC

                  $325.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
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