Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 SuperCrew® 2021-2025 Tubular Base Painted Accent Color Step Bars

                  F-150 SuperCrew® 2021-2025 Tubular Base Painted Accent Color Step Bars

                  SKU: ML3Z16450FA

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Chrome Square Exhaust Tip

                  F-150 2015-2020 Chrome Square Exhaust Tip

                  SKU: GL3Z5K238A

                  $110.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Thule Roof Rack Cross Bar Kit

                  Maverick 2022-2025 Thule Roof Rack Cross Bar Kit

                  SKU: VNZ6Z7855100B

                  $769.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Lund™ Black Textured Aeroskin II™ Hood Protector Deflector

                  Ranger 2024-2025 Lund™ Black Textured Aeroskin II™ Hood Protector Deflector

                  SKU: VR1WZ16C900C

                  $119.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty Regular Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450CB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2009-2012 Black Cross Bars 2pc Set

                  Escape 2009-2012 Black Cross Bars 2pc Set

                  SKU: 9L8Z7855100AA

                  $150.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412E

                  $1,069.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  F-150 2021-2025 VISCO Red & Black Body Two Tone Stripe Kit

                  F-150 2021-2025 VISCO Red & Black Body Two Tone Stripe Kit

                  SKU: VML3Z6320000L

                  $599.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  Black Painted Rectangular 5 inch Step Bars

                  Black Painted Rectangular 5 inch Step Bars

                  SKU: R1WZ16450D

                  $750.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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