Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Carbon Black Molded Splash Guards Front Pair

                  F-150 2021-2025 Carbon Black Molded Splash Guards Front Pair

                  SKU: ML3Z16A550AA

                  $60.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

                  Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

                  SKU: FL3Z16A550C

                  $35.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Locking Fuel Plug

                  Locking Fuel Plug

                  SKU: 8U5Z9C268B

                  $30.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Aeroskin Smoke Hood Deflector

                  Explorer 2020-2025 Aeroskin Smoke Hood Deflector

                  SKU: VLB5Z16C900B

                  $89.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Front Molded Splash Guards with Ford Oval Logo

                  Super Duty 2017-2022 Front Molded Splash Guards with Ford Oval Logo

                  SKU: HC3Z16A550CB

                  $60.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Matte Black Textured Hood Deflector

                  F-150 2015-2020 Matte Black Textured Hood Deflector

                  SKU: VJL3Z16C900A

                  $99.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black Molded Splash Guards Rear Pair

                  F-150 2021-2025 Black Molded Splash Guards Rear Pair

                  SKU: ML3Z16A550BA

                  $60.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 TufSkinz Matte Black Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Matte Black Liftgate Lettering

                  SKU: VN1PZ9942528BE

                  $59.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Expedition 2018-2024 Aeroskin Smoke Hood Deflector

                  Expedition 2018-2024 Aeroskin Smoke Hood Deflector

                  SKU: VJL1Z16C900B

                  $89.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
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