Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Carbon Fiber Look Tailgate Lettering

                  Super Duty 2023-2025 Carbon Fiber Look Tailgate Lettering

                  SKU: VPC3Z9942528HA

                  $99.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit for F-150 Raptor

                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit for F-150 Raptor

                  SKU: VML3Z99132A08E

                  $59.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  SKU: LL3Z9942528B

                  $170.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Fender Vents

                  F-150 2021-2025 Air Design® Fender Vents

                  SKU: VML3Z16228AA

                  $199.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554F

                  $129.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2022 Carbon Fiber Look Tailgate Lettering

                  Super Duty 2020-2022 Carbon Fiber Look Tailgate Lettering

                  SKU: VPC3Z9942528EA

                  $99.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TufSkinz Matte Black Tailgate Lettering Inserts

                  Maverick 2022-2025 TufSkinz Matte Black Tailgate Lettering Inserts

                  SKU: VPZ6Z9942528AB

                  $59.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Titanium Truck Hardware Tailgate Lettering Inserts Platinum Trim Level Truck Hardware

                  Super Duty 2023-2025 Titanium Truck Hardware Tailgate Lettering Inserts Platinum Trim Level Truck Hardware

                  SKU: VPC3Z9942528C

                  $129.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty 2020-2022 Polished SS Tailgate Lettering

                  Super Duty 2020-2022 Polished SS Tailgate Lettering

                  SKU: VLC3Z9942528A

                  $119.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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