Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2023 Air Design® Matte Black Parking Lamp Curtains

                  Mustang 2018-2023 Air Design® Matte Black Parking Lamp Curtains

                  SKU: VJR3Z17E810A

                  $169.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Bushwacker Black Rocker Panel Protection Trim

                  F-150 SuperCab 2021-2025 Bushwacker Black Rocker Panel Protection Trim

                  SKU: VML3Z1613208A

                  $269.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen with Front Camera

                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen with Front Camera

                  SKU: VMC3Z8A224C

                  $309.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2025, Lighted Front Grille Ford Oval

                  Explorer 2025, Lighted Front Grille Ford Oval

                  SKU: VRL2Z8213A

                  $309.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 8.0' Bed

                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 8.0' Bed

                  SKU: VFL3Z9910146A

                  $439.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Lighted Ford Oval Front LED without Front Camera

                  Super Duty 2023-2025 Lighted Ford Oval Front LED without Front Camera

                  SKU: VMC3Z8A224B

                  $309.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  F-150 SuperCrew 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146M

                  $439.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Black Platinum Stainless Steel Tailgate Trim Kit

                  Super Duty 2023-2025 Putco Black Platinum Stainless Steel Tailgate Trim Kit

                  SKU: VPC3Z99290D90B

                  $159.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  F-150 2024-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR TREMOR

                  F-150 2024-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR TREMOR

                  SKU: VRL3Z8A224C

                  $309.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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