Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Crew Cab 2015-2020 Stainless Steel Body Side Molding Trim Kit for 5.5' Bed

                  F-150 Crew Cab 2015-2020 Stainless Steel Body Side Molding Trim Kit for 5.5' Bed

                  SKU: VFL3Z9910146F

                  $369.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Air Design® Satin Black Front Splitter

                  Mustang Mach-E 2021-2025 Air Design® Satin Black Front Splitter

                  SKU: VPK9Z17626B

                  $439.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025, Air Design® Satin Black Rear Bumper Fascia Diffuser Kit

                  Mustang Mach-E 2021-2025, Air Design® Satin Black Rear Bumper Fascia Diffuser Kit

                  SKU: VPK9Z17F828B

                  $499.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Fender Vents

                  F-150 2021-2025 Air Design® Fender Vents

                  SKU: VML3Z16228AA

                  $199.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  SKU: LL3Z9942528B

                  $170.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554F

                  $129.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Super Cab Black Platinum Stainless Steel Door Molding Kit (Rocker Panel) 6.75' Bed

                  Super Duty 2023-2025 Putco Super Cab Black Platinum Stainless Steel Door Molding Kit (Rocker Panel) 6.75' Bed

                  SKU: VPC3Z9910146F

                  $319.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Titanium Truck Hardware Tailgate Lettering Inserts Platinum Trim Level Truck Hardware

                  Super Duty 2023-2025 Titanium Truck Hardware Tailgate Lettering Inserts Platinum Trim Level Truck Hardware

                  SKU: VPC3Z9942528C

                  $129.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2022 Polished SS Tailgate Lettering

                  Super Duty 2020-2022 Polished SS Tailgate Lettering

                  SKU: VLC3Z9942528A

                  $119.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
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