Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  3. Hitches, Towing and Recovery

                  Hitches, Towing and Recovery

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                  4 results

                  price Range:

                  $101 - $200
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                  Super Duty 2017-2026 7 Pin Trailer Wiring Harness

                  Super Duty 2017-2026 7 Pin Trailer Wiring Harness

                  SKU: HC3Z15A416A

                  $140.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2023 Red Tow Hook Pair

                  Super Duty 2017-2023 Red Tow Hook Pair

                  SKU: M18954SDR

                  $195.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2026 Trailer Hitch Pintle Mount

                  Super Duty 2011-2026 Trailer Hitch Pintle Mount

                  SKU: BC3Z19A282B

                  $125.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  SKU: VFL3Z17D742F

                  $199.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 4 of 4 results