Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 VISCO Matte Black Body Speed Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Body Speed Stripe Kit

                  SKU: VML3Z6320000C

                  $59.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Retro Red, Orange & Yellow Hood Graphics

                  Ranger 2024-2025 Retro Red, Orange & Yellow Hood Graphics

                  SKU: VR1WZ6320000E

                  $189.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Chrome Tailgate Lettering

                  F-150 2021-2025 Chrome Tailgate Lettering

                  SKU: ML3Z9941018B

                  $95.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 Matte Black Hood Cowl Stripe Kit

                  Mustang 2015-2020 Matte Black Hood Cowl Stripe Kit

                  SKU: VFR3Z6320000G

                  $149.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 Bronco Sport Matte Black Hood Graphic

                  2021-2025 Bronco Sport Matte Black Hood Graphic

                  SKU: VM1PZ6320000A

                  $119.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gloss White Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Gloss White Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000C

                  $179.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Matte Black Body Side Stripe Kit

                  Fusion 2013-2020 Matte Black Body Side Stripe Kit

                  SKU: VFS7Z6320000A

                  $99.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Visco Matte Black Hood Cowl Stripes

                  Maverick 2022-2025 Visco Matte Black Hood Cowl Stripes

                  SKU: VNZ6Z6320000C

                  $129.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Gloss White Speed Stripe Kit

                  Mustang 2015-2023 Gloss White Speed Stripe Kit

                  SKU: VFR3Z6320000D

                  $79.00

                  Pickup Required
                  Pickup: Free at Dealer
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