Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2024 Black Molded Splash Guards Front Pair

                  Bronco Sport 2021-2024 Black Molded Splash Guards Front Pair

                  SKU: M1PZ16A550AA

                  $60.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2016 Molded Splash Guards Front Pair w/ Lip Molding

                  Super Duty 2011-2016 Molded Splash Guards Front Pair w/ Lip Molding

                  SKU: BC3Z16A550GA

                  $60.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  SKU: LL3Z9942528C

                  $170.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Round Exhaust Tip

                  Chrome Round Exhaust Tip

                  SKU: KL3Z5K238A

                  $100.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Matte Black Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Matte Black Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36A

                  $199.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tailgate Letters - Pink

                  F-150 2021-2025 Tailgate Letters - Pink

                  SKU: VPL3Z9942528B

                  $89.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Front Corners Exterior Trim Trail Armor

                  Bronco 2021-2025 Front Corners Exterior Trim Trail Armor

                  SKU: VM2DZ7816F210A

                  $169.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 2024 Tailgate Lettering - Pink for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Pink for Pro Access Tailgate

                  SKU: VSL3Z9942528AD

                  $79.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Putco Smoke Front and Rear Side Window Deflectors 4 Pc Set for SuperCrew

                  Putco Smoke Front and Rear Side Window Deflectors 4 Pc Set for SuperCrew

                  SKU: VML3Z18246F

                  $79.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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