Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412G

                  $299.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Ford Oval Stainless

                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Ford Oval Stainless

                  SKU: VPC3Z16A550A

                  $359.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Passenger Side Retractable Side Step for 6.5' Bed

                  F-150 2015-2020 Passenger Side Retractable Side Step for 6.5' Bed

                  SKU: FL3Z1520040F

                  $500.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Absolute Black Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Absolute Black Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AC

                  $359.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Fender Flares, Pocket Style, Paintable, Smooth by Husky Liners®

                  F-150 2021-2025 Fender Flares, Pocket Style, Paintable, Smooth by Husky Liners®

                  SKU: VML3Z16268BC

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Fusion 2013-2020 Primed Rear Decklid Spoiler

                  Fusion 2013-2020 Primed Rear Decklid Spoiler

                  SKU: DS7Z5444210AA

                  $360.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  F-150 2023-2025 LIGHTED FORD OVAL FRONT LED PROJECTOR FOR VEHICLES WITH FRONT CAMERA FOR LARIAT, KING RANCH, AND PLATINUM

                  F-150 2023-2025 LIGHTED FORD OVAL FRONT LED PROJECTOR FOR VEHICLES WITH FRONT CAMERA FOR LARIAT, KING RANCH, AND PLATINUM

                  SKU: VML3Z8A224J

                  $309.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

                  SKU: VHL3Z16A550M

                  $309.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 DeeZee Door Hinge Covers for A Pillar

                  Bronco 2Dr 2021-2025 DeeZee Door Hinge Covers for A Pillar

                  SKU: VM2DZ16C764B

                  $209.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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