Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 Red & Black Hood Cowl Stripe Kit

                  F-150 2015-2020 Red & Black Hood Cowl Stripe Kit

                  SKU: VFL3Z9920000H

                  $219.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bushwacker Extended Textured Fender Flares for Crew Cab

                  Ranger 2024-2025 Bushwacker Extended Textured Fender Flares for Crew Cab

                  SKU: VR1WZ16268F

                  $489.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  F-150 2015-2024 Chrome Tow Hook Kit

                  F-150 2015-2024 Chrome Tow Hook Kit

                  SKU: FL3Z17N808A

                  $105.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Expedition 2025, Lighted Front Grille Ford Oval

                  Expedition 2025, Lighted Front Grille Ford Oval

                  SKU: VSL1Z8213A

                  $309.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146A

                  $449.00

                  Shipping: More inventory coming soon
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                  Mustang 2018-2019 Air Design® Ruby Red Quarter Window Louvers

                  Mustang 2018-2019 Air Design® Ruby Red Quarter Window Louvers

                  SKU: VJR3Z63280B10CC

                  $269.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Escape 2014-2019 Class II Trailer Hitch

                  Escape 2014-2019 Class II Trailer Hitch

                  SKU: DJ5Z19D520A

                  $315.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  2022-2025 Maverick Front Fender Vent

                  2022-2025 Maverick Front Fender Vent

                  SKU: VSZ6Z16228A

                  $209.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  SKU: JK3Z16450AB

                  $450.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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