Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Coupe 2018-2020 Performance Pack Spoiler

                  Mustang Coupe 2018-2020 Performance Pack Spoiler

                  SKU: JR3Z6344210AB

                  $670.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023, Fender Flares

                  F-150 2021-2023, Fender Flares

                  SKU: VRL3Z16268B

                  $559.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Aeroskin Chrome Hood Deflector

                  Ranger 2019-2023 Aeroskin Chrome Hood Deflector

                  SKU: VKB3Z16C900C

                  $189.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Rectangular 5 Inch Step Bars

                  Chrome Plated Rectangular 5 Inch Step Bars

                  SKU: R1WZ16450B

                  $885.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima HD Crossbar Kit

                  Yakima HD Crossbar Kit

                  SKU: VM1PZ7855100A

                  $599.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Coverking® Gray Full Vehicle Outdoor Cover for EcoBoost & GT Coupe, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Outdoor Cover for EcoBoost & GT Coupe, Low Spoiler

                  SKU: VRR3Z19A412K

                  $589.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  SKU: 4C3Z16450GAA

                  $555.00

                  Pickup Required
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                  F-150 2025 Fender Flares

                  F-150 2025 Fender Flares

                  SKU: VRL3Z16268A

                  $559.00

                  Bronco 2Dr 2021-2025 TrekTop Soft Vinyl Retractable Top

                  Bronco 2Dr 2021-2025 TrekTop Soft Vinyl Retractable Top

                  SKU: VM2DZ54501C24C

                  $1,989.00

                  Pickup Required
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