Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Expedition 2022-2024 Air Design® Oxford White Painted Body Kit

                  Expedition 2022-2024 Air Design® Oxford White Painted Body Kit

                  SKU: VML1Z78200B72AE

                  $1,229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland 180 Degree Driver's Side Awning

                  Overland 180 Degree Driver's Side Awning

                  SKU: VN1PZ99000C38A

                  $919.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Edge 2020-2024 Yakima Roof Cross Bar Kit for Use with Roof Rails

                  Edge 2020-2024 Yakima Roof Cross Bar Kit for Use with Roof Rails

                  SKU: VMT4Z7855100A

                  $779.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Convertible with Performance Pack, Low Spoiler, Retro Grille

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Convertible with Performance Pack, Low Spoiler, Retro Grille

                  SKU: VRR3Z19A412D

                  $589.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Putco Black Platinum Lettering Hood Badge

                  Super Duty 2023-2025 Putco Black Platinum Lettering Hood Badge

                  SKU: VPC3Z16606B

                  $49.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Grille Letters

                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Grille Letters

                  SKU: VN1PZ9942528AF

                  $49.00

                  Shipping: Ships by May 19
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                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Coupe, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Coupe, Low Spoiler

                  SKU: VRR3Z19A412A

                  $589.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Stainless Upper Tailgate Trim

                  Super Duty 2017-2022 Stainless Upper Tailgate Trim

                  SKU: VHC3Z99425A34A

                  $49.00

                  Shipping: Ships by May 19
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                  Ranger 2024-2025 Bushwacker Black Fender Flares, Textured Bolt on look for Crew Cab

                  Ranger 2024-2025 Bushwacker Black Fender Flares, Textured Bolt on look for Crew Cab

                  SKU: VR1WZ16268D

                  $549.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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