Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 SuperCab 2015-2020 Painted Magnetic 5" Step Bars

                  F-150 SuperCab 2015-2020 Painted Magnetic 5" Step Bars

                  SKU: FL3Z16450LC

                  $615.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2022-2025 Yakima XL Cargo Platform

                  Expedition 2022-2025 Yakima XL Cargo Platform

                  SKU: VNL1Z7855100A

                  $1,324.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter

                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Front Splitter

                  SKU: VPK9Z17626A

                  $579.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Convertible, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Convertible, Low Spoiler

                  SKU: VRR3Z19A412B

                  $589.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550B

                  $659.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Super Duty SuperCab 2017-2025 Black 5" Step Bars

                  Super Duty SuperCab 2017-2025 Black 5" Step Bars

                  SKU: HC3Z16450GA

                  $580.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Bronco 5Dr 2021-2024 Skyrider Soft Top

                  Bronco 5Dr 2021-2024 Skyrider Soft Top

                  SKU: VR2DZ78501C25B

                  $2,299.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Transit Connect 2014-2023 Molded Splash Guards Front Pair

                  Transit Connect 2014-2023 Molded Splash Guards Front Pair

                  SKU: DT1Z16A550A

                  $60.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Explorer 2011-2015 Lund Aeroskin Hood Deflector

                  Explorer 2011-2015 Lund Aeroskin Hood Deflector

                  SKU: VBB5Z16C900C

                  $89.00

                  Pickup Required
                  Pickup: Free at Dealer
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