Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Air Design® Iconic Silver Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Iconic Silver Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AE

                  $359.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

                  Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

                  SKU: VMR3Z19A412C

                  $299.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Trailer Tow Kit

                  Bronco 2025 Trailer Tow Kit

                  SKU: VS2DZ15A416C

                  $499.00+ $196.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2020 Air Design® Grabber Lime Quarter Window Louvers

                  Mustang 2020 Air Design® Grabber Lime Quarter Window Louvers

                  SKU: VKR3Z63280B10CA

                  $269.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 2" Trailer Hitch Receiver

                  Maverick 2022-2025 2" Trailer Hitch Receiver

                  SKU: NZ6Z17D826C

                  $390.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Race Red Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Race Red Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CB

                  $269.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2022-2025 Transmission Underbody Shield

                  Expedition 2022-2025 Transmission Underbody Shield

                  SKU: NL1Z5D032C

                  $330.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Escape 2020-2024 Air Design® Door Molding

                  Escape 2020-2024 Air Design® Door Molding

                  SKU: VLV4Z1820049A

                  $229.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 3-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  Bronco 2021-2025 3-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  SKU: VM2DZ7020000B

                  $409.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
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