Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  310 resultsfor "Exterior"
                  F-150 2015-2020 Gatorback FX4 Splash Guards Front Pair

                  F-150 2015-2020 Gatorback FX4 Splash Guards Front Pair

                  SKU: VHL3Z16A550E

                  $309.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Trailer Hitch 2" Receiver

                  F-150 2015-2020 Trailer Hitch 2" Receiver

                  SKU: FL3Z19D520A

                  $390.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Chrome Aluminum 5" Side Step Bars

                  F-150 Regular Cab 2015-2025 Chrome Aluminum 5" Side Step Bars

                  SKU: FL3Z16450AB

                  $715.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

                  SKU: VHL3Z16A550N

                  $309.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Chrome Tailgate Applique

                  F-150 2018-2020 Chrome Tailgate Applique

                  SKU: VJL3Z9942528A

                  $49.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100L

                  $839.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Front Pair

                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Front Pair

                  SKU: VML3Z16A550CB

                  $319.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCrew 2015-2020 Chrome 4pc Side Window Trim for Trailer Tow Mirrors

                  SuperCrew 2015-2020 Chrome 4pc Side Window Trim for Trailer Tow Mirrors

                  SKU: VFL3Z5420049M

                  $119.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Paintable Fender Flares

                  F-150 2018-2020 Paintable Fender Flares

                  SKU: VJL3Z16268B

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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