Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/o Pre-Installed Upfitter Switches

                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/o Pre-Installed Upfitter Switches

                  SKU: VHC3Z13C788B

                  $699.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  100 Series 4 Button Remote Start System

                  100 Series 4 Button Remote Start System

                  SKU: BC3Z19G364A

                  $375.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2021-2022 LED Tailgate Light Bar with Halogen Factory Lights

                  Super Duty 2021-2022 LED Tailgate Light Bar with Halogen Factory Lights

                  SKU: VMC3Z13B678A

                  $459.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 Putco® Tailgate Blade Light Bar Assembly for Lightning

                  F-150 2021-2024 Putco® Tailgate Blade Light Bar Assembly for Lightning

                  SKU: VML3Z13B678D

                  $439.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2022-2025 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  Super Duty 2022-2025 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  SKU: VPC3Z13C788C

                  $659.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 Ranger ECCO Back Up Reverse Alarm

                  2024-2025 Ranger ECCO Back Up Reverse Alarm

                  SKU: VR1WZ14N137A

                  $249.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2008-2016 LED Warning Strobes w/ Up-Fitter Switch

                  Super Duty 2008-2016 LED Warning Strobes w/ Up-Fitter Switch

                  SKU: VEC3Z13C788A

                  $675.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 LED Bed Work Task Light

                  Super Duty 2017-2022 LED Bed Work Task Light

                  SKU: VHC3Z13A613C

                  $479.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Voxx Portable Rear Seat Entertainment

                  Voxx Portable Rear Seat Entertainment

                  SKU: VM1PZ10E947A

                  $1,019.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
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