Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Remote Start System RFR Antenna Vehicle Security Kit

                  Remote Start System RFR Antenna Vehicle Security Kit

                  SKU: DA8Z15603A

                  $40.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  SKU: JS7Z15603A

                  $35.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  LED Anti-Theft Flasher Vehicle Security System

                  LED Anti-Theft Flasher Vehicle Security System

                  SKU: DM5Z19D596A

                  $15.00+ $70.00 Installation

                  F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

                  F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

                  SKU: VML3Z13C788BB

                  $659.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023-2024 Vehicle-to-Vehicle Charging Adapter

                  F-150 2023-2024 Vehicle-to-Vehicle Charging Adapter

                  SKU: NL3Z14A411E

                  $50.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  VizuaLogic IR Headphones

                  VizuaLogic IR Headphones

                  SKU: VLL3Z18C604A

                  $59.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2023 Lightning Mobile Power Cord

                  F-150 2022-2023 Lightning Mobile Power Cord

                  SKU: NL3Z10C830C

                  $520.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

                  NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

                  SKU: VM1PZ19A164A

                  $29.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Remote Start System Bi-Directional Antenna Kit

                  Remote Start System Bi-Directional Antenna Kit

                  SKU: DL3Z15603C

                  $85.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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