Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

                  F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

                  SKU: VML3Z13C788BB

                  $659.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Voxx Portable Rear Seat Entertainment

                  Voxx Portable Rear Seat Entertainment

                  SKU: VM1PZ10E947A

                  $1,019.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 360 Strobe Kit (Medium Dark Slate) - Amber White Lights

                  F-150 2021-2025 360 Strobe Kit (Medium Dark Slate) - Amber White Lights

                  SKU: VML3Z13C788BA

                  $659.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab & SuperCrew 2021-2023 Kicker Audio Upgrade AMP & Subwoofer Kit - NOT compatible with 23MY+ Raptor or 24MY+ F-150

                  F-150 SuperCab & SuperCrew 2021-2023 Kicker Audio Upgrade AMP & Subwoofer Kit - NOT compatible with 23MY+ Raptor or 24MY+ F-150

                  SKU: VML3Z18808A

                  $699.00+ $210.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2025 LED Work Light by Sound-Off Signal - Black Onyx Interior

                  F-150 2021-2025 LED Work Light by Sound-Off Signal - Black Onyx Interior

                  SKU: VML3Z13C788BC

                  $659.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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