Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Drop-in Bedliner for 6.75' Bed

                  Super Duty 2017-2022 Drop-in Bedliner for 6.75' Bed

                  SKU: HC3Z9900038AA

                  $425.00+ $70.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2012-2018 4Dr w/Subwoofer Cargo Area Liner

                  Focus 2012-2018 4Dr w/Subwoofer Cargo Area Liner

                  SKU: CM5Z6111600FA

                  $130.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Drop-in Bedliner for 6.75 Bed, Includes Tailgate Liner

                  Super Duty 2023-2025 Drop-in Bedliner for 6.75 Bed, Includes Tailgate Liner

                  SKU: PC3Z9900038AA

                  $425.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect SWB 2019-2020 Cargo Area Liner

                  Transit Connect SWB 2019-2020 Cargo Area Liner

                  SKU: KT1Z6111600AA

                  $170.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Liftgate Side Curtain by CoverKing

                  Expedition 2025, Liftgate Side Curtain by CoverKing

                  SKU: VSL1Z78550A66A

                  $79.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VHC3Z99501A42B

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Tailgate Liner Kit

                  Super Duty 2023-2025 Tailgate Liner Kit

                  SKU: PC3Z9900038CA

                  $80.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Black Bedliner for 5.0' Bed

                  Ranger 2019-2023 Black Bedliner for 5.0' Bed

                  SKU: KB3Z9900038AB

                  $425.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  SKU: V9L3Z99501A42EA

                  $419.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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