Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 5.5' Bed

                  SKU: VHL3Z84501A42B

                  $2,009.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2023-2024 LEER Atlas Blue Snug Top Sport Bed Cap, Paint Code B3 - NON-RETURNABLE

                  Maverick 2023-2024 LEER Atlas Blue Snug Top Sport Bed Cap, Paint Code B3 - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AN

                  $4,499.00

                  + $266.00 Installation
                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 8.0 Bed - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 8.0 Bed - NON-RETURNABLE

                  SKU: VPC3Z99501A42K

                  $5,899.00

                  + $140.00 Installation
                  Ranger 2024-2025 Bestop Soft Retractable Bed Cap for 5ft Bed

                  Ranger 2024-2025 Bestop Soft Retractable Bed Cap for 5ft Bed

                  SKU: VR1WZ99501A42A

                  $1,749.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 McGard Tailgate Lock

                  Ranger 2019-2023 McGard Tailgate Lock

                  SKU: VKB3Z18168A

                  $39.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Lightning Blue Bed Cap for 6.0' Bed, Paint Code N6 - NON-RETURNABLE

                  Ranger 2019-2022 Lightning Blue Bed Cap for 6.0' Bed, Paint Code N6 - NON-RETURNABLE

                  SKU: VLB3Z99501A42BD

                  $2,809.00

                  + $266.00 Installation
                  F-150 2021-2024 Decked Drawer System for 6.5 ft Bed

                  F-150 2021-2024 Decked Drawer System for 6.5 ft Bed

                  SKU: VPL3Z15600A04B

                  $2,149.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Rail Installation Kit for 5.5' Bed

                  F-150 2015-2025 Bed Rail Installation Kit for 5.5' Bed

                  SKU: VFL3Z99000A25A

                  $39.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2020-2025 Embark LS Retractable Matte Black Tonneau Cover for 6.5' Bed

                  F-150 2020-2025 Embark LS Retractable Matte Black Tonneau Cover for 6.5' Bed

                  SKU: VJL3Z99501A42G

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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