Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Decked Drawer System for 5.5 ft Bed

                  F-150 2021-2025 Decked Drawer System for 5.5 ft Bed

                  SKU: VPL3Z15600A04A

                  $2,209.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Small Cargo Area Enclosure

                  Bronco 2Dr 2021-2025 Small Cargo Area Enclosure

                  SKU: VM2DZ78115A00B

                  $519.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 TruXedo Soft Roll up Tonneau Cover for 6.5' Bed

                  F-150 2015-2025 TruXedo Soft Roll up Tonneau Cover for 6.5' Bed

                  SKU: VFL3Z99501A42GB

                  $419.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2010-2012 Charcoal Cargo Security Cover

                  Escape 2010-2012 Charcoal Cargo Security Cover

                  SKU: 9L8Z7845440AC

                  $230.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Leer Group Iconic Silver Premium Low Profile Bed Cap, Paint Code JS - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Iconic Silver Premium Low Profile Bed Cap, Paint Code JS - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BG

                  $4,599.00

                  + $266.00 Installation
                  Maverick 2022-2025 Soft Folding Bed Cover for 4.5 Bed

                  Maverick 2022-2025 Soft Folding Bed Cover for 4.5 Bed

                  SKU: VNZ6Z99501A42H

                  $619.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black TecRail Bed Rail for 5.5' Bed

                  F-150 2021-2025 Black TecRail Bed Rail for 5.5' Bed

                  SKU: VML3Z9955200A

                  $699.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Leer Group Hard Folding 4 Panel 6.0 Bed Cover

                  Ranger 2019-2023 Leer Group Hard Folding 4 Panel 6.0 Bed Cover

                  SKU: VPB3Z99501A42B

                  $1,639.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024-2025 MOLLE Panel - RH

                  Bronco 2024-2025 MOLLE Panel - RH

                  SKU: VN2DZ99425B64B

                  $389.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
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