Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Tailgate Damper Cartridge

                  Ranger 2019-2023 Tailgate Damper Cartridge

                  SKU: VKB3Z99406A10A

                  $50.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2021-2023 REV Hard Roll-Up Bed Cover for 6.0 Bed

                  Ranger 2021-2023 REV Hard Roll-Up Bed Cover for 6.0 Bed

                  SKU: VKB3Z99501A42HC

                  $1,279.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Raptor 2024-2025 Load Box Reinforcement Kit

                  Ranger Raptor 2024-2025 Load Box Reinforcement Kit

                  SKU: VN1WZ2627726B

                  $159.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 REV Hard Folding Bed Cover for 6.5 Bed

                  F-150 2015-2025 REV Hard Folding Bed Cover for 6.5 Bed

                  SKU: VML3Z99501A42S

                  $1,349.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024 TAG Cyber Orange 3C SnugTop Sport Bed Cap, Paint Code SB - NON-RETURNABLE

                  Maverick 2022-2024 TAG Cyber Orange 3C SnugTop Sport Bed Cap, Paint Code SB - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AG

                  $4,499.00

                  + $266.00 Installation
                  Taurus 2010-2019 Cargo Area Liner

                  Taurus 2010-2019 Cargo Area Liner

                  SKU: AG1Z6111600AA

                  $130.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Napier Sportz Cove

                  Napier Sportz Cove

                  SKU: VPM1Z99000C38A

                  $159.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 6.5 Bed - NON-RETURNABLE

                  F-150 2021-2024 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 6.5 Bed - NON-RETURNABLE

                  SKU: VML3Z99501A42M

                  $4,599.00

                  + $266.00 Installation
                  Super Duty Platinum 2017-2025 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.75' Bed

                  Super Duty Platinum 2017-2025 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.75' Bed

                  SKU: VJC3Z99501A42A

                  $599.00

                  Pickup Required
                  Pickup: Free at Dealer
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