Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Impact Heavy Duty Bed Mat

                  Ranger 2024-2025 Impact Heavy Duty Bed Mat

                  SKU: VR1WZ9900038A

                  $289.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Charcoal Cargo Cover

                  Escape 2013-2019 Charcoal Cargo Cover

                  SKU: KJ5Z7845440AA

                  $190.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 BedRug Sportliner for 5.5' Bed

                  F-150 2015-2025 BedRug Sportliner for 5.5' Bed

                  SKU: VFL3Z8400038AA

                  $489.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TAG Hot Pepper Red TC SnugTop Sport Bed Cap, Paint Code EA - NON-RETURNABLE

                  Maverick 2022-2025 TAG Hot Pepper Red TC SnugTop Sport Bed Cap, Paint Code EA - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AC

                  $4,499.00

                  + $266.00 Installation
                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - Front

                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - Front

                  SKU: VML3Z99425B64B

                  $599.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Lucid Red CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D4 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Lucid Red CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VML3Z99501A42BF

                  $4,499.00

                  + $266.00 Installation
                  F-150 Platinum 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 8.0' Bed

                  F-150 Platinum 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VJL3Z99501A42F

                  $529.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Bed Mat for Styleside 5.5' Bed

                  F-150 2009-2014 Bed Mat for Styleside 5.5' Bed

                  SKU: 4L3Z99112A15AA

                  $190.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Mat for 8.0' Bed

                  F-150 2015-2025 Bed Mat for 8.0' Bed

                  SKU: ML3Z99112A15C

                  $230.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
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