Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco 84pc Roll-Up Tool Kit Set

Bronco 84pc Roll-Up Tool Kit Set

SKU: VM2DZ17003A

$349.00

Shipping: Ships by Sep 18

Pickup: Free at Dealer

Add to Cart

F-150 2015-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

F-150 2015-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

SKU: VFL3Z17N004E

$239.00

Shipping: Ships by Sep 18

Pickup: Free at Dealer

Add to Cart

Ford Trucks Roll-Up Tool Kit

Ford Trucks Roll-Up Tool Kit

SKU: VRL3Z17003A

$369.00

Shipping: Ships by Sep 18

Pickup: Free at Dealer

Add to Cart

F-150 2015-2025 Pivot Side Storage Box LH Drivers Side by RealTruck Advantage®

F-150 2015-2025 Pivot Side Storage Box LH Drivers Side by RealTruck Advantage®

SKU: VFL3Z17N004D

$239.00

Shipping: Ships by Sep 18

Pickup: Free at Dealer

Add to Cart

F-150 2015-2025 Bed Divider

F-150 2015-2025 Bed Divider

SKU: FL3Z9900092A

$390.00

Shipping: Ships by Sep 18

Pickup: Free at Dealer

Add to Cart

F-150 2015-2025 Bed Extender by RealTruck Advantage®

F-150 2015-2025 Bed Extender by RealTruck Advantage®

SKU: VLL3Z99286A40A

$389.00

Shipping: Ships by Sep 18

Pickup: Free at Dealer

Add to Cart

Bronco 2021-2025 Rear Swing Gate Tailgate Folding Table

Bronco 2021-2025 Rear Swing Gate Tailgate Folding Table

SKU: VM2DZ78407A99B

$239.00

Shipping: Ships by Sep 18

Pickup: Free at Dealer

Add to Cart

Super Duty 2017-2026 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

Super Duty 2017-2026 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

SKU: VHC3Z17N004C

$239.00

Shipping: Ships by Sep 18

Pickup: Free at Dealer

Add to Cart

Super Duty 2017-2026 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

Super Duty 2017-2026 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

SKU: VHC3Z17N004B

$239.00

Shipping: Ships by Sep 18

Pickup: Free at Dealer

Add to Cart

1 - 9 of 40 results