Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Price & Locate
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Service & Maintenance
Support & How-Tos
A thrilling combination: power and performance.
Smart braking features that can contribute to driving efficiency.
Electronically Controlled Continuously Variable Transmission (eCVT)
Intelligent Access with Push-Button Start
An easier parallel park.
Standard Rear View Camera
Hand over the key. Not your peace of mind.
A smart use of space.
Heated Front Seats and Heated Exterior Mirrors
Available Apple CarPlay Compatibility
Navigation with Sirius Traffic and TravelLink®
Stay in the know on the go.
Making your on-the-go easier.
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