Last updated on 07/04/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
Get recall details and quickly schedule service.
You can also for recalls on a vehicle.
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Issue Date
2026-02-11
Campaign
24S33/25V881
Description
Our records indicate that your vehicle received an update to the hybrid powertrain control module hpcm software calibration. This hpcm software can result in a forced neutral condition while driving resulting in the vehicle coasting to a stop and automatically shifting to park, along with a wrench light, multiple warning messages in the instrument panel cluster and an audible chime. After shifting back into drive the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30MPH.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-02-11
Campaign
24S33/25V881
Description
Our records indicate that your vehicle received an update to the hybrid powertrain control module hpcm software calibration. This hpcm software can result in a forced neutral condition while driving resulting in the vehicle coasting to a stop and automatically shifting to park, along with a wrench light, multiple warning messages in the instrument panel cluster and an audible chime. After shifting back into drive the vehicle will enter a limp home mode which provides limited torque at low speeds up to 30MPH.
Safety Risk
A loss of motive power can increase the risk of a crash.
Remedy
Ford Motor Company has authorized your dealer to update the powertrain control module pcm software free of charge parts and labor.
Next Steps
Contact your dealer for more information to schedule the free service.