Last updated on 04/23/2026
Learn about any recalls and Ford's free repair service.
Your vehicle identification number, or VIN, is a 17-digit alphanumeric code. You can typically find it in these three locations:
1. The driver’s side doorframe.
2. The lower, driver’s side corner of your windshield - viewable from outside your vehicle.
3. Your vehicle’s point of purchase documents, insurance card and registration form.
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You can also for recalls on a vehicle.
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Issue Date
2026-03-04
Campaign
26S09/26V124
Description
On your vehicle, it may be possible to experience an unexpected blank infotainment screen due to the apim accessory protocol interface module temporarily shutting down when detecting high temperatures. When the apim shutdown occurs, your vehicle can no longer display the rearview camera image while in reverse.
Safety Risk
A rearview camera image that does not display while in reverse gear can reduce your view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Your vehicle is capable of Ford software updates and can be updated automatically, or you can visit your dealer for the software installation. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. The software installation will happen after the download. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 26S09 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.
Issue Date
2026-03-04
Campaign
26S09/26V124
Description
On your vehicle, it may be possible to experience an unexpected blank infotainment screen due to the apim accessory protocol interface module temporarily shutting down when detecting high temperatures. When the apim shutdown occurs, your vehicle can no longer display the rearview camera image while in reverse.
Safety Risk
A rearview camera image that does not display while in reverse gear can reduce your view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Software is available to repair your vehicle. Your vehicle is capable of Ford software updates and can be updated automatically, or you can visit your dealer for the software installation. When automatic updates are turned on standard from the factory, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicles modem through the cellular network. The software installation will happen after the download. Note refer to ford.comsupport for further information on your Ford software updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 26S09 software free of charge under the terms of this program.
Next Steps
Contact your dealer for more information to schedule the free service.