Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
2023 TRANSIT CC-CA
3.5L PFDi V6
10-SPEED AUTOMATIC TRANSMISSION
RANGE OF GVWR AND PAYLOAD RATINGS
BUILT TO HANDLE THE JOB
PROGRAMMABLE UPFITTER INTERFACE MODULE (UIM)
MOTORHOME PREP PACKAGE
EXTERIOR COLORS TRANSPORT YOUR IMAGINATION
YOUR INTERIOR CARRIES OPTIONS
FORD CO-PILOT360™ TECHNOLOGY
THE FORDPASS® APP
FRONT AND REAR SENSING SYSTEMS
BLIND SPOT ASSIST 1.0
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