Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  302-351W Street Rod Short V-Belt Water Pump

                  302-351W Street Rod Short V-Belt Water Pump

                  SKU: M8501E351S

                  $250.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2005-2020 WARN® Locking Hubs

                  Super Duty 2005-2020 WARN® Locking Hubs

                  SKU: M1104SD

                  $535.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Ford Performance 47 LB/HR Fuel Injector Set

                  Mustang 2018-2020 Ford Performance 47 LB/HR Fuel Injector Set

                  SKU: M9593G302

                  $435.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE 460 "SPORTSMAN" WEDGE-STYLE CYLINDER HEADS

                  FORD PERFORMANCE 460 "SPORTSMAN" WEDGE-STYLE CYLINDER HEADS

                  SKU: M6049C460

                  $2,145.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Mustang 2001-2004 4.6L 2V Camshaft Drive Kit

                  Mustang 2001-2004 4.6L 2V Camshaft Drive Kit

                  SKU: M6004462V

                  $610.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Ranger 2019-2022 Ford Performance Red Windshield Banner

                  Ranger 2019-2022 Ford Performance Red Windshield Banner

                  SKU: M1820RGR

                  $35.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  2005-2024 SUPER DUTY 20"x 8" BLACK MACHINED SINGLE WHEEL

                  2005-2024 SUPER DUTY 20"x 8" BLACK MACHINED SINGLE WHEEL

                  SKU: M1007S2008GBM

                  $410.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Cleveland Black Aluminum Valve Cover

                  Cleveland Black Aluminum Valve Cover

                  SKU: M6582Z351B

                  $385.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  7.3L GAS REAR MAIN SEAL RETAINER KIT

                  7.3L GAS REAR MAIN SEAL RETAINER KIT

                  SKU: M6335SD73

                  $50.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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