Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Coverking® Black with Stripes Full Vehicle Indoor Cover for Dark Horse, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Black with Stripes Full Vehicle Indoor Cover for Dark Horse, Pedestal/High Spoiler

                  SKU: VRR3Z19A412F

                  $589.00

                  Shipping: Ships by Jul 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2020 Painted Magnetic 5" Step Bars

                  F-150 SuperCrew® 2015-2020 Painted Magnetic 5" Step Bars

                  SKU: FL3Z16450MC

                  $650.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  Bronco 2Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412F

                  $1,059.00

                  Shipping: Ships by Jul 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2022-2025 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  Super Duty 2022-2025 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  SKU: VPC3Z13C788C

                  $659.00

                  Shipping: Ships by Jul 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2023 Trailer Sensor Kit with Pro Trailer Backup Assist

                  Super Duty 2017-2023 Trailer Sensor Kit with Pro Trailer Backup Assist

                  SKU: LC3Z1A189AJ

                  $940.00

                  Shipping: Ships by Jul 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  SKU: VLC3Z9955100C

                  $1,377.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Magnetic Bed Cap for 6.0' Bed, Paint Code J7 - NON-RETURNABLE

                  Ranger 2019-2022 Magnetic Bed Cap for 6.0' Bed, Paint Code J7 - NON-RETURNABLE

                  SKU: VLB3Z99501A42BB

                  $2,809.00

                  + $266.00 Installation
                  View details
                  F-150 SuperCrew® 2015-2020 Painted Magnetic 6" Angular Step Bars

                  F-150 SuperCrew® 2015-2020 Painted Magnetic 6" Angular Step Bars

                  SKU: FL3Z16450PB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Venture Tec Rack for 6.5' Bed

                  F-150 2021-2025 Venture Tec Rack for 6.5' Bed

                  SKU: VML3Z9955100B

                  $1,969.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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