Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2025 Black Tailgate Applique

                  Maverick 2025 Black Tailgate Applique

                  SKU: VSZ6Z99425A34A

                  $309.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2022-2025 Gatorback Blue Oval Splash Guards Rear Pair

                  Explorer 2022-2025 Gatorback Blue Oval Splash Guards Rear Pair

                  SKU: VNB5Z16A550A

                  $249.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  SKU: VML3Z9944210B

                  $249.00

                  Drop-In Bed Liner Lower Plug Kit

                  Drop-In Bed Liner Lower Plug Kit

                  SKU: FL3Z99000A25C

                  $20.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Medium Series 2015-2025 Carpet Cargo Area Liner for Regular Wheelbase

                  Transit Medium Series 2015-2025 Carpet Cargo Area Liner for Regular Wheelbase

                  SKU: FK4Z1613046AA

                  $420.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Transit 2023-2025, Door Screen Kit for Medium Roof Models

                  Transit 2023-2025, Door Screen Kit for Medium Roof Models

                  SKU: VPK4Z61018A16A

                  $289.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger 2024 Black Tailgate Applique

                  Ranger 2024 Black Tailgate Applique

                  SKU: VR1WZ99425A34C

                  $339.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  SKU: VML3Z25600D20C

                  $339.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Bronco Horse Bimini Top Black with Pink

                  Bronco 4Dr 2021-2025 Bronco Horse Bimini Top Black with Pink

                  SKU: VM2DZ54500W00N

                  $419.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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