Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2005-2014 Handling Pack Fastener Kit

                  Mustang 2005-2014 Handling Pack Fastener Kit

                  SKU: MFR3FASTENERS

                  $155.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1969-1997 Cylinder Head Gasket

                  Mustang 1969-1997 Cylinder Head Gasket

                  SKU: M6051A441

                  $50.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 2.3L EcoBoost 70mm Billet Throttle Body

                  Mustang 2015-2017 2.3L EcoBoost 70mm Billet Throttle Body

                  SKU: M9926M2370

                  $810.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO SPORT 2.0L SPORT EXHAUST - BLACK

                  2021-2025 BRONCO SPORT 2.0L SPORT EXHAUST - BLACK

                  SKU: M5230BSB

                  $1,265.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 2.3L ECOBOOST AIR/OIL SEPARATOR KIT

                  2024-2025 MUSTANG 2.3L ECOBOOST AIR/OIL SEPARATOR KIT

                  SKU: M6766A23D

                  $690.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  GEN 4X 5.0L COYOTE POWER MODULE W/ 6 SPEED MANUAL TRANS

                  GEN 4X 5.0L COYOTE POWER MODULE W/ 6 SPEED MANUAL TRANS

                  SKU: M9000PMCM4X

                  $22,550.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  5.0/5.2L GT500 Aluminum Oil Pan and Pump Kit

                  5.0/5.2L GT500 Aluminum Oil Pan and Pump Kit

                  SKU: M6675M52S

                  $1,485.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD SLANT EDGE BREATHER POLISHED

                  FORD SLANT EDGE BREATHER POLISHED

                  SKU: 302438

                  $50.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Bronco Badlands 2021-2023 17x8" Bead Lock Capable Wheel Kit

                  Bronco Badlands 2021-2023 17x8" Bead Lock Capable Wheel Kit

                  SKU: M1007KDC178B

                  $2,750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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