Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021 Seat Covers - Neoprene, Rear 60/40 with Center Armrest and Under Seat Storage

                  Bronco Sport 2021 Seat Covers - Neoprene, Rear 60/40 with Center Armrest and Under Seat Storage

                  SKU: VM1PZ1863812D

                  $269.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Cargo Area Liner

                  EcoSport 2018-2022 Cargo Area Liner

                  SKU: GN1Z7413042B

                  $215.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bed Tray

                  Ranger 2024-2025 Bed Tray

                  SKU: R1WZ2600038B

                  $240.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Chrome Tow Hook Kit

                  Super Duty 2017-2022 Chrome Tow Hook Kit

                  SKU: HC3Z17N808A

                  $235.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: ML3Z19A361A

                  $255.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 Impact Bed Mat for 8.0' Bed

                  Super Duty 2017-2025 Impact Bed Mat for 8.0' Bed

                  SKU: VHC3Z99112A15B

                  $279.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Matte Black Front Splitter Kit

                  Mustang 2018-2023 Air Design® Matte Black Front Splitter Kit

                  SKU: VJR3Z17626A

                  $259.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 3-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  Bronco 2021-2025 3-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  SKU: VM2DZ7020000B

                  $409.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Ranger SuperCrew 2019-2023 Air Design® Door Rocker Panels

                  Ranger SuperCrew 2019-2023 Air Design® Door Rocker Panels

                  SKU: VKL5Z1820049A

                  $329.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
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