Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  SKU: FK4Z16112C30CA

                  $670.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Carbon Fiber Look Hood Lettering

                  Super Duty 2017-2022 Carbon Fiber Look Hood Lettering

                  SKU: VPC3Z9942528GA

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Tailgate Letters - Pink

                  Ranger 2024-2025 Tailgate Letters - Pink

                  SKU: VR1WZ9942528AD

                  $69.00

                  Shipping: Ships by Aug 22
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Series Van 2007-2015 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  E-Series Van 2007-2015 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VGC2Z18246A

                  $39.00

                  Shipping: Ships by Aug 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 XLP Soft Roll-Up Truck Bed Cover by RealTruck Advantage® For 5.0 Bed

                  Ranger 2019-2023 XLP Soft Roll-Up Truck Bed Cover by RealTruck Advantage® For 5.0 Bed

                  SKU: VKB3Z99501A42LB

                  $599.00

                  Shipping: Ships by Aug 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2020-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 6.5' Bed

                  F-150 2020-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 6.5' Bed

                  SKU: VJL3Z99501A42G

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage® for 6.5' Bed

                  F-150 2021-2025 Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage® for 6.5' Bed

                  SKU: VML3Z99501A42D

                  $1,249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Crew Cab 2019-2023 Matte Black Body Side Speed Stripe Kit

                  Ranger Crew Cab 2019-2023 Matte Black Body Side Speed Stripe Kit

                  SKU: VKB3Z6320000D

                  $99.00

                  Shipping: Ships by Aug 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 XLP Soft Roll-Up Truck Bed Cover by RealTruck Advantage® For 8.0 Bed

                  F-150 2015-2025 XLP Soft Roll-Up Truck Bed Cover by RealTruck Advantage® For 8.0 Bed

                  SKU: VJL3Z99501A42D

                  $599.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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