Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2021 Modified Bullitt™ Front Grille

                  Mustang 2018-2021 Modified Bullitt™ Front Grille

                  SKU: M8200MBA

                  $560.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  55# FUEL INJECTOR FOR 5.0L VARIABLE DISPLACEMENT ENGINE SET OF (8)

                  55# FUEL INJECTOR FOR 5.0L VARIABLE DISPLACEMENT ENGINE SET OF (8)

                  SKU: M959355VDE

                  $505.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2007-2013 65mm Cobra Jet Billet Aluminum Throttle Body

                  Mustang 2007-2013 65mm Cobra Jet Billet Aluminum Throttle Body

                  SKU: M9926CJ65

                  $935.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Dyno Gray 17x8.5" Wheel

                  Ranger 2019-2023 Dyno Gray 17x8.5" Wheel

                  SKU: M1007RGR1785OR

                  $165.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2021 5.0L GEN 3 Aluminator NA Short Block 12:1

                  Mustang 2018-2021 5.0L GEN 3 Aluminator NA Short Block 12:1

                  SKU: M6009A50NAB

                  $7,150.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 Machined Face 17 x 8.5 Wheel Kit

                  Bronco 2021-2023 Machined Face 17 x 8.5 Wheel Kit

                  SKU: M1007KP1785MBM

                  $1,705.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE MUSTANG LOW WING OUTDOOR COVER

                  FORD PERFORMANCE MUSTANG LOW WING OUTDOOR COVER

                  SKU: M19412S6TL

                  $625.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  Single Service Rear Shock M-18000-A

                  Single Service Rear Shock M-18000-A

                  SKU: M18001AR1

                  $205.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  F-150 Raptor Differential Cover 9.75"

                  F-150 Raptor Differential Cover 9.75"

                  SKU: M4033F975

                  $315.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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