Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Raptor 2017-2019 3.5L EcoBoost 133" Wheelbase Exhaust System Mid-Pipe

                  F-150 Raptor 2017-2019 3.5L EcoBoost 133" Wheelbase Exhaust System Mid-Pipe

                  SKU: M5248F15R133

                  $255.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2022 Tremor Half Shafts Pair

                  F-150 2021-2022 Tremor Half Shafts Pair

                  SKU: M3429F150

                  $515.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300G

                  $360.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  507 HP Boss Crate Engine-Z2 Heads Front Sump Pan

                  507 HP Boss Crate Engine-Z2 Heads Front Sump Pan

                  SKU: M6007Z2363FT

                  $12,500.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 Intake Valve

                  Mustang 1964-1995 Intake Valve

                  SKU: M6507A304

                  $28.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  5.2L "GEN 3" RH CYLINDER HEAD

                  5.2L "GEN 3" RH CYLINDER HEAD

                  SKU: M6049M52B

                  $2,440.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO STAMPED STEEL VALVE COVERS BLACK CRINKLE FINISH

                  FORD RACING LOGO STAMPED STEEL VALVE COVERS BLACK CRINKLE FINISH

                  SKU: 302072

                  $140.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  Mustang 2015-2023 HP Performance Pack Matte Black 19x10.5" Front Wheel

                  SKU: M1007DC19105MB

                  $360.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  460 Deep Rear Sump Oil Pickup Tube

                  460 Deep Rear Sump Oil Pickup Tube

                  SKU: M6622DRS460

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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