Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  ARB Jack

                  ARB Jack

                  SKU: M1830JACK

                  $875.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO/RANGER M220 REAR RING GEAR AND PINION 4.46 RATIO

                  BRONCO/RANGER M220 REAR RING GEAR AND PINION 4.46 RATIO

                  SKU: M4209446

                  $370.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO DUAL MOUNTED MIRROR OFF-ROAD LIGHTS

                  BRONCO DUAL MOUNTED MIRROR OFF-ROAD LIGHTS

                  SKU: M15200KBDML

                  $1,005.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  AIR CLEANER KIT: CHROME, FORD MUSTANG EMBLEM

                  AIR CLEANER KIT: CHROME, FORD MUSTANG EMBLEM

                  SKU: 302361

                  $120.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black Side Exit Touring Exhaust 2.7L, 3.5L & 5.0L

                  F-150 2021-2025 Black Side Exit Touring Exhaust 2.7L, 3.5L & 5.0L

                  SKU: M5200FTBS

                  $1,745.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang SVT 2005-2009 Rear Spoiler

                  Mustang SVT 2005-2009 Rear Spoiler

                  SKU: M16600SVTC

                  $300.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 Badlands 17x8.0" Beadlock Wheel Kit

                  Bronco 2021-2023 Badlands 17x8.0" Beadlock Wheel Kit

                  SKU: M1007DC17B

                  $725.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  2021-2025 BRONCO 17" x 8.5" MATTE BLACK MACHINED SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.5" MATTE BLACK MACHINED SINGLE WHEEL

                  SKU: M1007P1785MBM

                  $360.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Mustang 2005-2014 Ford Performance 24 LB/HR Fuel Injector Set

                  Mustang 2005-2014 Ford Performance 24 LB/HR Fuel Injector Set

                  SKU: M9593LU24A

                  $385.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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