Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Raptor Functional Bead Lock Ring Kit

                  F-150 Raptor Functional Bead Lock Ring Kit

                  SKU: M1021KBL2

                  $920.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Putco Polished Stainless Steel 4pc Door Sill Plates Kit

                  Maverick 2022-2025 Putco Polished Stainless Steel 4pc Door Sill Plates Kit

                  SKU: VNZ6Z99132A08B

                  $119.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Flat Black Splash Guards with Black with Stainless Steel Insert, Front Pair

                  Premium Flat Black Splash Guards with Black with Stainless Steel Insert, Front Pair

                  SKU: CL3Z16A550W

                  $170.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5 ft Bed

                  Ranger 2024-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5 ft Bed

                  SKU: VR1WZ99501A42M

                  $2,449.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 TrekTop Soft Vinyl Retractable Top

                  Bronco 2Dr 2021-2025 TrekTop Soft Vinyl Retractable Top

                  SKU: VM2DZ54501C24C

                  $1,989.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  SKU: VFT4Z7855100B

                  $1,198.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2026 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 8.0 Bed

                  Super Duty 2017-2026 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 8.0 Bed

                  SKU: VHC3Z99501A42U

                  $1,229.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  SKU: VNL3Z84501A42A

                  $1,639.00

                  F-150, 2024-2025, Active Orange Tow Hook - Stamped Steel

                  F-150, 2024-2025, Active Orange Tow Hook - Stamped Steel

                  SKU: RL3Z17N808A

                  $135.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
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