Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  High Performance Hardened Steel Lifter Cup

                  High Performance Hardened Steel Lifter Cup

                  SKU: M6500R302HLC

                  $205.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Steel 157T Manual Transmission Flywheel

                  Steel 157T Manual Transmission Flywheel

                  SKU: M6375D302B

                  $370.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Ford Performance Off-Road Bumper By ARB

                  Ranger Ford Performance Off-Road Bumper By ARB

                  SKU: M17757R1F

                  $495.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  Mustang 2018-2020 Case of Ford Racing High Performance Oil Filters

                  SKU: M6731FL820

                  $235.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  BRONCO/RANGER M220 RING GEAR AND PINION 5.13 RATIO

                  BRONCO/RANGER M220 RING GEAR AND PINION 5.13 RATIO

                  SKU: M4209513

                  $360.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 1986-2014 8.8" 3.55 Ring Gear and Pinion

                  Mustang 1986-2014 8.8" 3.55 Ring Gear and Pinion

                  SKU: M420988355

                  $280.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Focus 2000-2005 Suspension Kit

                  Focus 2000-2005 Suspension Kit

                  SKU: M3000ZX3

                  $410.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 RIGID® Off-Road Fog Light Kit

                  Bronco 2021-2023 RIGID® Off-Road Fog Light Kit

                  SKU: M15200KBFLK

                  $400.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Small Block High Torque Mini Starter

                  Small Block High Torque Mini Starter

                  SKU: M11000B51

                  $370.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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