Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair w/ Black Ford Oval

                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair w/ Black Ford Oval

                  SKU: VHC3Z16A550F

                  $369.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

                  SKU: ML3Z1613300BA

                  $205.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Cargo Area Liner

                  Fusion 2013-2020 Cargo Area Liner

                  SKU: DS7Z6111600AA

                  $130.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Cargo Area Liner without Subwoofer

                  Mustang 2015-2023 Cargo Area Liner without Subwoofer

                  SKU: FR3Z6111600AA

                  $130.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Series Van 2007-2015 Side Window Air Deflectors

                  E-Series Van 2007-2015 Side Window Air Deflectors

                  SKU: VGC2Z18246A

                  $39.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Air Design® Matte Black Body Side Molding

                  Bronco Sport 2021-2025 Air Design® Matte Black Body Side Molding

                  SKU: VM1PZ1820049A

                  $349.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Garage Storage Bags

                  Bronco 2Dr 2021-2025 Garage Storage Bags

                  SKU: VM2DZ54502H07C

                  $269.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Supercrew Low Profile Side Window Deflectors by Lund

                  Supercrew Low Profile Side Window Deflectors by Lund

                  SKU: VML3Z18246K

                  $109.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 4pc Floor Liners for Carpet Flooring

                  Bronco Sport 2021-2025 4pc Floor Liners for Carpet Flooring

                  SKU: MP1Z7813300AB

                  $205.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
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