Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Kit - Floor Contour Mat, Black, 3-Piece Set, 60 oz. Carpet, Super Cab & SuperCrew

                  F-150 2021-2025 Kit - Floor Contour Mat, Black, 3-Piece Set, 60 oz. Carpet, Super Cab & SuperCrew

                  SKU: ML3Z1613086DB

                  $310.00

                  Shipping: Ships by May 23
                  Dealer Pickup: Not Available
                  Add to Cart
                  Black Flat Splash Guards Front Pair

                  Black Flat Splash Guards Front Pair

                  SKU: F6AZ16A550AA

                  $35.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Super Cab Black Platinum Stainless Steel Door Molding Kit (Rocker Panel) 6.75' Bed

                  Super Duty 2023-2025 Putco Super Cab Black Platinum Stainless Steel Door Molding Kit (Rocker Panel) 6.75' Bed

                  SKU: VPC3Z9910146F

                  $319.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024, Front Lower Spoiler by Air Design

                  Maverick 2022-2024, Front Lower Spoiler by Air Design

                  SKU: VNZ6Z17626D

                  $439.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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                  F-150 2021-2025 2pc Rear Wheel Well Liners

                  F-150 2021-2025 2pc Rear Wheel Well Liners

                  SKU: RL3Z9927886B

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2020 Black 4pc All Weather Floor Liner Tray

                  Expedition 2018-2020 Black 4pc All Weather Floor Liner Tray

                  SKU: JL1Z7813300CB

                  $205.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz® Red/White/Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz® Red/White/Blue Grille Lettering

                  SKU: VN2DZ9942528B

                  $49.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Lund Box Side Bed Step for 6.75' Bed

                  Super Duty 2017-2022 Lund Box Side Bed Step for 6.75' Bed

                  SKU: VKC3Z17A958B

                  $399.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect SWB 2019-2023 4pc All Weather Floor Liner Tray

                  Transit Connect SWB 2019-2023 4pc All Weather Floor Liner Tray

                  SKU: KT1Z1713300CA

                  $205.00

                  Shipping: Ships by May 23
                  Pickup: Free at Dealer
                  Add to Cart
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