Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

                  F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

                  SKU: VML3Z13C788BB

                  $659.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  SKU: FK4Z16112C30BA

                  $565.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Chrome Bed Rails with Chrome End Caps for 5.5' Bed

                  F-150 2015-2025 Chrome Bed Rails with Chrome End Caps for 5.5' Bed

                  SKU: VFL3Z9955200A

                  $459.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2023 LEER Avalanche Gray Snug Top Sport Bed Cap, Paint Code DR - NON-RETURNABLE

                  Maverick 2023 LEER Avalanche Gray Snug Top Sport Bed Cap, Paint Code DR - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AM

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  F-150 2021-2023 Leer Group Race Red CabHigh Sport Bed Cap for 6.5 Bed, Paint Code PQ - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Race Red CabHigh Sport Bed Cap for 6.5 Bed, Paint Code PQ - NON-RETURNABLE

                  SKU: VML3Z99501A42CP

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Mustang 2024-2025 Air Design® Race Red Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Race Red Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AA

                  $359.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Azure Gray Tri-Coat, Paint Code G4 - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Azure Gray Tri-Coat, Paint Code G4 - NON-RETURNABLE

                  SKU: VML3Z99501A42BT

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Ranger 2024-2025 Tailgate Liner

                  Ranger 2024-2025 Tailgate Liner

                  SKU: R1WZ9900038C

                  $90.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Zinc Plated Wheel Lock Kit for Hidden Lugs

                  Zinc Plated Wheel Lock Kit for Hidden Lugs

                  SKU: 2L1Z1A043AA

                  $70.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
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