Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO 2.7L ECOBOOST PERFORMANCE CALIBRATION

                  BRONCO 2.7L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603B27

                  $850.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Big Block 655 HP Crate Engine Rear Sump Pan

                  Big Block 655 HP Crate Engine Rear Sump Pan

                  SKU: M6007572DR

                  $19,750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  SKU: M65503V

                  $1,160.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG DARK HORSE RADIATOR W/ FAN

                  2024-2025 MUSTANG DARK HORSE RADIATOR W/ FAN

                  SKU: M8005DH

                  $525.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 5.0L AIR OIL SEPARATOR FOR SUPERCHARGER

                  2024-2025 MUSTANG 5.0L AIR OIL SEPARATOR FOR SUPERCHARGER

                  SKU: M6766A50DSC

                  $715.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 302/351 Head gasket Set

                  Mustang 1964-1995 302/351 Head gasket Set

                  SKU: M6051S331

                  $105.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO SEVERE DUTY STEERING UPGRADE KIT

                  2021-2024 BRONCO SEVERE DUTY STEERING UPGRADE KIT

                  SKU: M3200WT

                  $1,340.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  7.3L VALVETRAIN KIT - PUSHRODS, ROCKERS, LIFTERS

                  7.3L VALVETRAIN KIT - PUSHRODS, ROCKERS, LIFTERS

                  SKU: M6501SD73

                  $550.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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                  BOSS 302 ENGINE BLOCK

                  BOSS 302 ENGINE BLOCK

                  SKU: M6010BOSS302

                  $2,500.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
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