Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Hitch-Mounted LongArm Bed Extender

                  Yakima Hitch-Mounted LongArm Bed Extender

                  SKU: VKB3Z99286A40D

                  $279.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Front Pair

                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Front Pair

                  SKU: VML3Z16A550CB

                  $319.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Blue & White Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Blue & White Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412E

                  $299.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Air Design® Satin Black Hood Scoop

                  Mustang 2015-2023 Air Design® Satin Black Hood Scoop

                  SKU: VGR3Z16C630A

                  $369.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Gravel

                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Gravel

                  SKU: VML3Z2663812F

                  $339.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Escape 2020-2025 Black Floor Liner, Tray Style, 4pc Set for Hybrid Engines

                  Escape 2020-2025 Black Floor Liner, Tray Style, 4pc Set for Hybrid Engines

                  SKU: LJ6Z7813300BB

                  $205.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 w/Rock Rails Gatorback Bucking Bronco Logo Splash Guards Front Pair

                  Bronco 2021-2025 w/Rock Rails Gatorback Bucking Bronco Logo Splash Guards Front Pair

                  SKU: VM2DZ16A550C

                  $499.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for Low Wing Models

                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for Low Wing Models

                  SKU: VMR3Z19A412D

                  $299.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Convertible with Performance Pack, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Convertible with Performance Pack, Pedestal/High Spoiler

                  SKU: VRR3Z19A412T

                  $469.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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