Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 TAG SnugTop Sport Bed Cap - NON-RETURNABLE
                  colorabsolute black
                  colorhot pepper red
                  coloriconic silver
                  colorcactus gray
                  colorcarbonized gray
                  coloroxford white

                  Maverick 2022-2025 TAG SnugTop Sport Bed Cap - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AB

                  $4,499.00

                  + $266.00 Installation
                  View details
                  Thule Cargo Box Adaptor 16 and 17 CU Feet

                  Thule Cargo Box Adaptor 16 and 17 CU Feet

                  SKU: VML3Z9955100F

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Hot Pepper Red Tri-Coat, Paint Code EA - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Hot Pepper Red Tri-Coat, Paint Code EA - NON-RETURNABLE

                  SKU: VML3Z99501A42CS

                  $4,499.00

                  + $266.00 Installation
                  View details
                  Bronco 2021-2025 Front Corner Protection - Body Armor by Husky Liners®

                  Bronco 2021-2025 Front Corner Protection - Body Armor by Husky Liners®

                  SKU: VM2DZ7816F210A

                  $169.00

                  Shipping: Ships by Aug 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Platinum Stainless Steel Door Sill Plates 4-Piece Set For Super Crew

                  Black Platinum Stainless Steel Door Sill Plates 4-Piece Set For Super Crew

                  SKU: VKB3Z99132A08D

                  $129.00

                  Shipping: Ships by Aug 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code AZ - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code AZ - NON-RETURNABLE

                  SKU: VML3Z99501A42CG

                  $4,499.00

                  + $266.00 Installation
                  View details
                  Expedition EL 2025, Floor Liner All-Weather for 3rd Row with 2nd Row Captain's Chairs

                  Expedition EL 2025, Floor Liner All-Weather for 3rd Row with 2nd Row Captain's Chairs

                  SKU: SL1Z7813086EA

                  $95.00

                  Shipping: Ships by Aug 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Coupe 2019-2023 California Special Full Car Cover

                  Mustang Coupe 2019-2023 California Special Full Car Cover

                  SKU: VKR3Z19A412C

                  $559.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Battery Jump Start Kit - GENIUS2

                  Battery Jump Start Kit - GENIUS2

                  SKU: VJL3Z10A765ES

                  $65.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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