Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft RealTree Xtra Front Captain's Chair Seat Covers in Brown Camo

                  Covercraft RealTree Xtra Front Captain's Chair Seat Covers in Brown Camo

                  SKU: VML3Z15600D20E

                  $379.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Red & Black Hood Cowl Stripe Kit

                  F-150 2015-2020 Red & Black Hood Cowl Stripe Kit

                  SKU: VFL3Z9920000H

                  $219.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Console Vault Captain's Chair Vehicle Safe

                  F-150 2021-2023 Console Vault Captain's Chair Vehicle Safe

                  SKU: VML3Z9906202A

                  $339.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2019-2022 Carhartt Gravel Protective Rear Row 60/40 Folding without Armrest Seat Covers

                  Super Duty 2019-2022 Carhartt Gravel Protective Rear Row 60/40 Folding without Armrest Seat Covers

                  SKU: VKC3Z2663812B

                  $299.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Escape 2020-2025 4pc Floor Liner Set for Gas Engines

                  Escape 2020-2025 4pc Floor Liner Set for Gas Engines

                  SKU: LJ6Z7813300AB

                  $205.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Bushwacker Extended Textured Fender Flares for Crew Cab

                  Ranger 2024-2025 Bushwacker Extended Textured Fender Flares for Crew Cab

                  SKU: VR1WZ16268F

                  $489.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2009-2016 Bed Mat for Styleside 8.0' Bed

                  Super Duty 2009-2016 Bed Mat for Styleside 8.0' Bed

                  SKU: F81Z99112A15AA

                  $230.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Rubber Hitch Plug with Bronco Logo

                  Rubber Hitch Plug with Bronco Logo

                  SKU: VM2DZ17F000C

                  $15.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Sportz Truck Camping Tent for Styleside 8.0' Bed

                  Sportz Truck Camping Tent for Styleside 8.0' Bed

                  SKU: VAL3Z99000C38A

                  $319.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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